What we do · Operate
Operate: we run businesses day to day.
We run businesses day to day: people, suppliers, costs, customer experience and reporting. We do it for the businesses we own and for owners who want results without running the business themselves.
Operate services
- Gym & club managementGym and fitness-club management from a group that owns and runs three gyms.
- F&B operationsCafés and F&B outlets run on menu, supplier, staffing and cost discipline.
- Property & asset managementLeasing, tenants, operations and activation for commercial property.
- Performance turnaroundWe step in when a business underperforms and fix the causes.
What operating covers
Everything that decides whether a business works on a normal Tuesday.
- Management
- Daily leadership, priorities and decisions on the floor.
- People
- Staffing levels, rotas, training and standards.
- Suppliers & costs
- Purchasing, supplier terms, stock and cost control.
- Customer experience
- Service standards, feedback and the details customers notice.
- Reporting
- Clear monthly reporting so owners see what is happening and why.
- The next location
- When the business is ready, a plan to open again.
Our own portfolio
We run businesses of our own.
We own and run RPM Gym in Al Manhal and Proxy Gym in Al Mushrif, Abu Dhabi; Code 5 Gym in Al Qou’, Al Ain Region; and R Café inside Proxy Gym. We bring the same operating discipline to owners’ businesses as to our own.
Ways to engage
Full management, a turnaround, or a launch and handover.
- Full management
- We run the business on the owner’s behalf, against agreed objectives and reporting.
- Turnaround
- We step in for a defined period to fix an underperforming business. Performance turnaround
- Launch & handover
- We open the business, stabilise it and hand it over. Fit-out & launch
Questions
Questions we get asked
What is the difference between Operate and Manage?
Operate is the day-to-day running of businesses such as gyms, cafés and commercial property. Manage is corporate-level management of direction, administration and teams for companies and private institutions.
Do I keep ownership of my business if you operate it?
Yes. Operating a business for its owner does not require us to invest in it, although that can be discussed.
When should I hire a management company?
Our guide when to hire a management company sets out the signs and the questions to ask.
Want your business run well without running it yourself?
Describe the business, its current performance and what you need us to take on.